Effective Date: 1st January 2025
Introduction
Welcome to MindHealingSpace.com (“we,” “us,” or “our”). This Privacy Policy applies exclusively to all content, posts, discussions, and interactive features provided on our forum and any related platforms that link to this policy (collectively, the “Site”). By accessing or using our Site, you acknowledge and consent to the practices described herein regarding the collection, use, sharing, and protection of your personal data. If you do not agree with this policy, please do not use the Site. If you are using the Site on behalf of another person (for example, a minor), you confirm that you have the authority to do so and agree to this policy on their behalf.
1. What We Do
At MindHealingSpace.com, we are committed to protecting your privacy and ensuring that your personal data is handled in full compliance with Kenya’s Data Protection Act, 2019. This policy is designed to help you understand how we treat your personal data when you interact with our forum, whether you are posting content, participating in discussions, or simply browsing our Site.
2. Information We Collect
Personal Data
We may collect information that can identify you (“Personal Data”) including, but not limited to:
Personal Identifiers: Your name, email address, and ZIP/postal code.
Online Identifiers: Your public IP address, device type, browser details, and operating system information.
Internet Activity: Details about your interactions with our Site such as pages visited, referring sources, and other analytical data.
Geolocation Data: Location details derived from your IP address or location-enabled device settings.
Other Identifying Information: Any additional details you choose to provide through emails, messages, or other communications on our forum.
Automatically Collected Data
When you access our Site, we may automatically collect certain data including usage details, log data, and device information through the use of cookies and similar tracking technologies.
3. Sources of Personal Data
We obtain your Personal Data from various sources:
Directly from You:
When you register, post, or interact with content on our forum.
When you contact us via email (admin@mindhealingspace.com) or through other communication channels.
When you participate in surveys, quizzes, or other interactive features.
Automatically:
Through cookies and similar tracking technologies when you access and use our Site.
From location-enabled features if you have granted permission.
Third Parties:
From our service providers (e.g., hosting, analytics, or customer support partners) who assist us in operating the Site.
From analytics partners who help us understand how users engage with our forum.
4. How We Use Your Information
We use your Personal Data for various purposes, including:
Improving the Site:
To analyze user interactions and enhance the forum’s features.
To personalize your experience and deliver content tailored to your interests.
Communication:
To send you updates, newsletters, and promotional materials (with your consent).
To respond to your inquiries and provide customer support.
Legal and Security Purposes:
To comply with legal obligations and regulatory requirements.
To detect, prevent, and address fraud or security breaches.
Research and Analytics:
To aggregate and anonymize data for statistical analysis and service improvements.
5. How We Disclose Your Personal Data
We may share your Personal Data with third parties only under the following circumstances:
Service Providers:
With partners that help us host, secure, or analyze the data related to our forum. Examples include web hosting services and customer support platforms.
Legal Disclosures:
If required by law, regulation, or valid legal process, we may disclose your data to protect our rights, property, or safety, or that of our users or the public.
Business Transfers:
In connection with mergers, acquisitions, or other business reorganizations. In such cases, you will be notified of any changes in how your data is managed.
Aggregated or Anonymized Data:
We may share non-identifiable, aggregated data for research, statistical analysis, or improving the Site. This data cannot be used to identify you personally.
With Your Consent:
Any other disclosure will only be made with your explicit consent.
6. Tracking Technologies, Advertising, and Your Options
We use cookies, pixel tags, and similar technologies to:
Recognize your browser and device.
Track your interactions with the Site to help us analyze usage patterns and improve functionality.
Provide personalized content and targeted advertising (if applicable).
Types of Cookies We Use:
Essential Cookies: Necessary for the operation of the Site.
Functional Cookies: To remember your preferences and enhance your user experience.
Performance Cookies: To analyze and improve Site performance.
Advertising Cookies: To deliver personalized ads based on your interactions.
You can manage or disable cookies through your browser settings; however, please note that doing so may affect certain functionalities of the Site.
7. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your information using industry-standard practices (including encryption during transmission), no online transmission is entirely secure, and you use the Site at your own risk.
8. Data Breach Notification
In the unlikely event of a data breach affecting your Personal Data, we will notify you and the relevant regulatory authorities promptly in accordance with Kenya’s Data Protection Act, 2019. Notification may be provided via email or prominent notice on the Site, detailing the nature of the breach and the measures being taken.
9. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.
10. Children’s Privacy
Our forum is not directed at, nor intended for, children under the age of 18. We do not knowingly collect Personal Data from children under 18. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at admin@mindhealingspace.com, and we will promptly take steps to delete such information.
11. Your Rights Under Kenya’s Data Protection Act, 2019
As a data subject, you have the right as explained in this policy to:
Access your Personal Data and obtain information on how it is processed.
Rectify any inaccurate or incomplete Personal Data.
Erase your Personal Data under certain circumstances.
Restrict the processing of your Personal Data.
Object to the processing of your Personal Data, particularly for marketing purposes.
Port your Personal Data to another service provider where technically feasible.
To exercise any of these rights or for any inquiries regarding your Personal Data, please contact us at admin@mindhealingspace.com. We may require you to verify your identity before processing your request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” at the top of this document and notify you by posting a notice on the Site. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via:
Email: admin@mindhealingspace.com